FAQ

FAQ

Yes, this is the official website of Intense Indigo. If you think that someone is pirating, reselling my content, or impersonating me elsewhere, please let me know via email.

I often post one or more short(s) per day, and I typically publish one longer video per week. Around once a month, I’m also open to doing on-demand scenes for my top subscribers.

You will be billed based on your purchased membership plan. If you’re unsure about what that means for your plan, you can always refresh your memory here.

To log into your account, you will need the correct username (or email address) and password. If you find that your usual username/email and password won’t work, we suggest resetting your password as described below. And if you encounter issues with that process, please let me know via a support ticket as soon as possible.

To reset your password, scroll up, click the profile icon in the main menu, then click on Forgot password? once the new page loads. Enter your username or the email address that you used to sign up, click on Reset password, and you will receive a password reset email within a short period of time. Follow the instructions from the email to proceed. If you can’t see the email, check your spam folder. If the email isn’t there, feel free to send me a support message.

You can point out any issues regarding my site by contacting me here.

All my content is privy to download protection, meaning that it cannot be downloaded — only streamed from the website. You can stream the content at any time and from any device, though, as long as you’re properly logged in.

Most of the time, playback problems are a consequence of a slow internet connection or misplaced traffic. To access the site at full capacity, make sure that you don’t have any active downloads, untended browser tabs, or that you aren’t using a shared or public network. If that fails, I suggest restarting your machine or trying a different browser.

Just scroll to the bottom of any page on the site, click on Support, enter your email, describe your issue, and click Submit. You’ll hear back from me and my team as soon as possible.